شروط المزادAuction Terms

Auctions are listed entirely under the seller’s responsibility. Sanabel Alkhair is a display platform and intermediary between the seller and bidders, and does not guarantee the quality of the item, that it matches its description, or that delivery is completed.

The seller pays a listing fee of 100 SAR to display the item for 24 hours.

Our team reviews the auction before it is published. If approved, the fee is charged; if rejected, the fee is refunded in full.

The seller must ensure the title, description, photos and video are of the actual item, and must clearly state any defects.

Bidders join by paying a deposit of 500 SAR, which is held in the app and not by the seller.

The deposit balance remains valid for entering other auctions unless the bidder wins an item they do not complete.

The deposit is refunded only at the bidder’s request, and not while they are the highest bidder in an ongoing auction, awaiting the store’s approval, or have won an item they have not completed.

Every bid must equal the current highest price plus the minimum increment, or more.

A bid is binding on the bidder and cannot be withdrawn once placed.

After the listing period ends, no new bids are accepted, and the auction only returns through a new request.

The seller decides within 5 hours whether to accept or reject the last bid.

If the seller does not decide within this period, the auction is cancelled automatically.

If the auction ends without any bids, it closes without a winner.

After the seller’s approval, the winner pays the seller directly, and the seller then hands over the item.

If the winner does not pay, their deposit is forfeited.

On delivery, the platform’s 2% fee is applied to the sale value; it is owed by the seller, who must transfer it.

Sanabel Alkhair may stop an auction or suspend the seller’s or bidder’s account for providing false information, manipulating bids, or refusing to pay or deliver. Any disputes about the item remain between the seller and the winner.